These Terms of Service (“Terms”) govern your use of our website and any inquiries, quotations, or purchases made through communication with Cosil Instruments Company (“we”, “us”, “our”). By using our website, you agree to these Terms.
- Website Use
You agree to use the website for lawful purposes only. You must not attempt to disrupt site security, access restricted areas, or misuse forms/contact channels.
- Product Information
Product descriptions, images, catalogs, and specifications are provided for general information. We may update product designs, packaging, or specifications without notice as part of continuous improvement. Final specifications are confirmed in quotations, proforma invoices, or order confirmations.
- Quotations and Orders
Requests for quotations are non-binding until confirmed in writing.
An order is accepted only when we issue written confirmation (email/proforma invoice/order acknowledgment).
Minimum order quantities, lead times, and delivery terms may apply.
- Pricing and Payment
Prices are as stated in the quotation/proforma invoice and may exclude shipping, duties, taxes, or bank charges unless explicitly included.
Payment terms are as agreed in writing. Late payments may delay dispatch.
- Shipping, Delivery, and Risk
Shipping method, delivery terms (e.g., EXW/FOB/CIF), and timelines will be stated in the order confirmation. Risk transfers according to the agreed Incoterms or written terms.
- Returns and Claims
Because many products are professional/medical supplies, returns are accepted only with prior written approval.
Any visible damage or discrepancy must be reported promptly after delivery, with photos and shipment details.
- Professional Use and Compliance
Our instruments and accessories are intended for trained professionals and/or authorized entities. You are responsible for ensuring appropriate regulatory compliance, labeling requirements, and intended use in your jurisdiction.
- Warranty (Limited)
We warrant that products will conform to agreed specifications at the time of dispatch and be free from manufacturing defects under normal use.
This warranty does not cover misuse, improper sterilization/handling, unauthorized modifications, or normal wear.
- Intellectual Property
All content on this website (text, images, logos, catalogs) is owned by or licensed to us and may not be copied or used without written permission.
- Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages (including loss of profit/revenue). Our total liability related to any claim is limited to the amount paid for the specific products giving rise to the claim.
- Indemnity
You agree to indemnify and hold us harmless from claims arising out of your misuse of the website or violation of these Terms.
- Governing Law
These Terms are governed by the laws applicable in Pakistan, without regard to conflict of law principles. Disputes will be subject to competent courts in Pakistan unless otherwise agreed in writing.
- Contact
Email: sales@cosilinstruments.com
Phone: +92 332 7327777
